Right of revocation


Consumers are entitled to the right of cancellation according to the following conditions. You have the right to revoke a contract of purchase without giving reasons within fourteen days. The revocation period is fourteen days from the day on which you or a third party assigned by you (distinct from carrier) took possession of the goods.

You are required to inform us about the decision to revoke a contract of purchase with the aid of a clear explanation (e.g. letter or email) to effectively exert your right of revocation.

For this purpose, you can use the attached sample-withdrawal form which is not mandatory. To comply with the revocation period, you are required to send the message of exercising your right of revocation before expiry of the revocation period.

Consequences of revocation

If you revoke a contract of purchase, we shall pay back all payments received from you immediately and at the latest within fourteen days from the day on which we received the message of exercising the right of revocation. We will use the same method of payment for the reimbursement which you used in the original transaction unless something else was arranged explicitly.

On no account, we will apply any charges because of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your revocation. You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods if the loss in value was not due to testing the condition, properties and operating principle of the goods.

General Information

The following information is not a prerequisite for the effective exercise of your right of revocation. We ask you to return the goods with your best knowledge and belief and the greatest possible care cautious about damage and contamination that can occur while delivery. Send the goods back to us if possible with the original packaging and all original packaging components. If you no longer possess the original packaging please ensure that you provide suitable packaging with sufficient protection against any potential transport damage. Please use a protective secondary packaging. Many thanks!




If you want to revoke a contract, please use the following form and return it completed to us.




moma element OG

Zirkusgasse 23/9

1020 Wien




I hereby give notice that I withdraw from the contract to purchase



Ordered on ___________/received on ______________






Signature of the consumer


Place & date